TIME OFF
When employees book time off, the system doesn't block those days for the team, creating confusion about availability for meetings. Categorizing the time off correctly (sick leave, absence, vacation) is also unclear.
TOOLS AND APPLICATIONS
ADPChatbot EVA
MAIN TASKS
Managers tasks Learning tasks
ONE TIME TASKS
- Learn about vacations, time off, sabbatical programs
- View vacation/holiday schedule
SET INTERVAL
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FUNCTIONAL SPECIFIC
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AD HOC
- View vacation/holiday schedule
- See unused vacation, vacation balance
- Request a leave of absence
- Request a return from leave
- Submit/manage my timecard
- Request time off
- Cancel time off
- Record vacation days
- Record sick days, personal time off
- Take a Sabbatical
- Policy: Family Medical Leave Act (FMLA) (US only)
- Policy: Personal Leave of Absence
- Policy: Jury Duty (US only)
- Policy: Vacation, Paid Sick time (US only)
- Policy: Military Leave (US only)
- Policy: Childcare Leave (US only)
- Policy: Bereavement Leave (US only)
- Policy: Short-term Disability (STD) Benefits (US only)
PAIN POINTS & QUOTES
PAIN POINTS
- The system isn't proactive enough
- Redundant processes spread across different systems
- Incomplete process
QUOTES
“The system doesn't mark the bank holiday so it seems I am free for meetings. I block them myself as the calendar is not blocked. Little things like that would help”
“Loggin time off can be tricky because, if I am sick I need to check different portals, so that is confusing”
“I think the most challenging tasks is login the vacation time. The worst is understanding how much time is remaining”
OPPORTUNITIES
- Make the system more proactive
- Move the whole process into a single site or application
- Add features that automatically block availability during an employee's time off