COMPLIANCE
Mandatory training reaches new hires through emails, managers, and several apps. Employees feel overwhelmed by the volume, lack a single source of guidance, and worry about missing key details — leaving them dissatisfied with the content and organization.
TOOLS AND APPLICATIONS
EmailsGibralterMy little PolicyHR LibraryIlearn
MAIN TASKS
Managers tasks Learning tasks
ONE TIME TASKS
- Learn about mandated trainings
- Complete mandatory company-wide training
- Complete mandatory role-specific training (IA, finance, MR, etc.)
SET INTERVAL
- 1Y: Complete mandatory company-wide training
- 1Y: Complete mandatory role-specific training
- For managers
- For functional area (IA, finance, MR, etc.)
FUNCTIONAL SPECIFIC
- Sign a Quality Document (QD) from Geode+ in iLearn
AD HOC
- Complete assigned training
- Review mandatory training and Geode+ report for direct reports
- Policy: Substance Free Workplace
- Policy: Drug and Alcohol Testing (US only)
- Policy: Tobacco Free Workplace (US only)
PAIN POINTS & QUOTES
PAIN POINTS
- Duplicated courses across different platforms
- Poor communication around grades and results
- Content that feels too obvious to learn
- Confusing way of presenting the learning roadmap
- Half of the employees found it tedious to complete
QUOTES
“The training process was confusing, because there is a duplication of the courses on both platforms (Sanofi and Ilearn)”
“I didn't know how to finish the compliance course as there was a button that you need to click to be successful but I didn't see it”
“The Compliance training, sometimes it is not clear for us… when this course will end, what is the deadline, sometimes you feel lost”
“I did not like too much, sometimes are too obvious things I would never do, things like for example smoke a cigarette in front of a fire”
OPPORTUNITIES
- Make the content more concise and to the point
- Provide a clearer grades and results report
- Offer more comprehensive learning roadmaps
- Bring all the courses together on a single platform